Everything you need to know about managed IT services

As a business owner in Charlotte, it can be difficult to keep up with all the different aspects of managing a company. You have to worry about sales, marketing, human resources, and a million other things. But one thing you can’t dismiss is your IT infrastructure. After all, without a reliable IT system, your business would quickly grind to a halt and prevent you from serving your customers.

One way to maintain your IT infrastructure is to turn to managed IT services.

What is managed IT services?

Managed IT services refers to the practice of outsourcing IT infrastructure management to a third-party company. This company will be responsible for keeping your systems up and running, as well as providing support and advice when needed.

What are the benefits of leveraging managed IT services?

Some benefits of using managed IT services for your Charlotte business include:

1. You can concentrate on your business

When you outsource your IT management, you’ll no longer have to worry about fixing technical problems or keeping abreast of the latest technology trends. Instead, you can focus on managing your company and serving your customers. 

2. You’ll save more money

Managed IT services providers (MSPs) typically charge a flat monthly fee, which means you’ll know exactly how much you’re spending on IT each month. And since MSPs are experts in their field, they can often solve problems more quickly and efficiently than you could, which will save you money on costly downtime.

3. You’ll have access to better resources

Working with an MSP gives you access to their state-of-the-art resources and tools. This means you won’t have to invest in your own IT infrastructure. And since MSPs work with a variety of clients, they’re always up to date on the latest technology, which they can use to benefit your business.

4.  You’ll get expert advice

MSPs don’t just monitor your systems constantly. They also offer expert advice on security, compliance, and cloud computing. For instance, if you are a healthcare business, MSPs can provide recommendations on how you can better comply with HIPAA.

5. You’ll get peace of mind

Perhaps the biggest benefit of using managed IT services is that you’ll finally have peace of mind when it comes to your IT infrastructure. When you outsource to an MSP, you can be assured that you have a team of experts to turn to when you need them.

What traits should you look for when choosing an MSP?

When looking for an MSP, there are a few key traits to look for, including:

1. Industry experience

Make sure the MSP knows how to work with firms in your industry. They should understand your various needs and be able to provide tailor-fit solutions.

2. Proven track record

Choose an MSP with a proven record of success. Ask for references from their past and current clients and find out how they have helped businesses like yours improve their IT infrastructure.

3. Flexible pricing

Find an MSP that offers flexible pricing plans to fit your company’s budget. Avoid MSPs that charge exorbitant fees or lock you into long-term contracts.

4. Scalability

Choose an MSP that can scale with your business. You’ll need an MSP that can provide more support and services as your business grows.

If you’re looking for an MSP in Charlotte, NC that has all of these traits, contact Refresh Technologies today. We have experience working with businesses of all sizes in a variety of industries and can provide tailored IT solutions to meet your specific needs.

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